Summary

Writer, speaker, multidisciplinary creative, and branding expert with a long history of managing complex, multi-faceted projects. 13+ years of professional communications experience, and a decade-plus in digital marketing, event coordination, and event services roles. Highly skilled in all phases of the written English language, digital and grassroots marketing, networking, and relationship building.

Want me on your team? Let’s chat!

Professional Experience

Underground Music Collective
REmote/Hybrid
Aug. 2013-Present

Founder/CEO

Award-winning multimedia and educational platform serving independent artists and creatives, everywhere.

• Serves as UMC’s primary public representative during media and speaking engagements; has appeared at SXSW, iHeartMedia, Departure Conference, MusicRow Magazine, Musikfest, NOLA MusiCon, Confluence Carolinas and more.
• Fosters strategic partnerships with regional, national, and global brands. Previous and current partners include Universal Music Group, Red Bull, Creative Artists Agency (CAA), Nashville Predators, Tennessee Titans, ArtsQuest, Liberty Tax Nashville, Guidance Whiskey, and Redfin Real Estate.
• Provides 1-on-1 and group branding consultations through the UMC Academy educational program.
• Coordinates logistical and media support for UMC-supported live music events across international markets, including Nashville, Greater Philadelphia, New Orleans, and Greater Toronto.
• Leads social media content strategy and curation across Instagram, YouTube, Facebook, and more.
• Published 4,000+ blog articles highlighting independent music, including reviews, features, and industry news.
• Utilizes Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, Audition) and Canva to produce multimedia content.
• Hosts and produces The Quinn Spinn, a weekly podcast highlighting the journeys of musicians and creative professionals.

ArtsQuest
Bethlehem, PA
July 2014-Present (Seasonal since 2019)

Event Staff Supervisor

Non-profit organization dedicated to enriching the arts and culture community across eastern Pennsylvania.

• Lead Event Staff Supervisor for the North Side of Musikfest, the nation’s largest free, non-gated music festival which welcomes more than 1 million attendees every August.
• Serves as the interdepartmental liaison between Security, Operations, Volunteer, and Production teams to ensure a safe and enjoyable experience for all patrons, staff, volunteers, vendors, and performers; requires superior communication, logistical coordination, and conflict resolution skills.
• Serves as the North Side’s primary contact for all festival safety concerns.
• Showcases excellent customer service skills in addressing patron questions and concerns.
• Works alongside emergency services personnel to complete incident reports pertaining to patron safety issues.
• Performs additional security and operations functions during other ArtsQuest events throughout the year, as available.

Cigna-HealthSpring
Nashville, TN
Jan. 2019-Jan. 2021

Technical Writer

Medicare-Medicaid line of business within the larger Cigna health insurance enterprise.

• Created, maintained, and updated glossary of data terminology contained within the IBM-developed Information Governance Catalog (IGC), a repository of data lineage information maintained by the Cigna-HealthSpring Data Governance department.
• Managed peer review process pertaining to all data terminology within the IGC, through all phases of development.
• Developed and maintained peer-reviewed SharePoint repository of departmental job aids and internal communications assets.
• Curated Data Governance Quarterly, a newsletter developed to communicate departmental results, success stories, lessons learned, and updates to all Cigna-HealthSpring lines of business.
• Participated in all team-sanctioned Agile planning activities, including daily Scrum, Sprint Planning, Development Review, and Retrospective sessions.

PBS39
Bethlehem, PA
Jan. 2015-Sept. 2017

PR & Marketing Coordinator

Non-profit public media station serving 2.7 million homes in eastern Pennsylvania and western New Jersey.

• Managed all daily public relations and marketing activities, including but not limited to the development and distribution of social media content, email blasts, and press releases.
• Spearheaded several successful station events and initiatives; notable examples include the station’s largest fundraiser, PBS39 BrewFest, from 2015-17, as well as PBS39’s student-focused ‘Artist of the Month’ feature series.
• Provided additional support for internal and external station events, including station mascot appearances, live pledge nights, live music performances, and VIP station events.
• Served as Associate Producer and selection committee member for Steel Sessions, an original production featuring performances from local musicians.
• Performed project management duties within organization’s bespoke project management software, PM2.
• Managed and delegated responsibilities to department interns.

IBM Design Lab
New York, NY
Nov. 2012-Dec. 2013

Internal Communications Specialist (Marketing & Communications)

IBM’s innovative startup marketing and communications organization. Strategies are developed by Lab teams using Agile practices.

• Developed internal communications assets, including case studies and articles, to document results from 16 Lab teams.
• Demonstrated an ability to multi-task, self-motivate, and manage multiple projects; all communications assets were developed independently with weekly feedback from manager.
• Interviewed teams and individuals for an inside look at their respective projects.
• Produced videos featuring IBMers presenting projects, concepts, and demonstrations; video series featuring VP of Global Communications & Digital Marketing was downloaded nearly 1,000 times company-wide as of Dec. 27, 2013.
• Updated and maintained an internal Wiki page containing links and information pertaining to developed assets.
• Developed ideas for processes and future communications assets alongside colleagues across various teams.
• Presented as a featured speaker at IBM’s “College Night Out” at Sounds of Brazil (SOB’s) in Lower Manhattan; participated in event setup and networking.

Education

Moravian College
Bethlehem, PA
Aug. 2006-May 2010

Bachelor of Arts: English (Writing) | Minor: Art (Graphic Design)

Cumulative Grade Point Average: 3.12

Activities: WRMC Greyhound Radio, Moravian College Theatre Company, Colleges Against Cancer/Relay for Life, Greyhound Football, Moravian College Choir

Awards: Who’s Who Among Students in American Universities & Colleges (2010), Alpha Psi Omega National Theatre Honors Fraternity (2009); Omicron Delta Kappa (ODK) Progress Award (2007 w/ WRMC; runner-up w/ WRMC in 2010)